Before you print
- Create or sign in to your USPS.com account
- Choose your routes in the EDDM Online Tool
- Decide on all addresses ("Postal Customer") or homes only ("Residential Customer")
- Check the order: at least 200 pieces, no more than 5,000 per ZIP Code per day
- Note the total pieces for each route from the order summary
- Check your size in the Mailpiece Size Checker: longer than 10.5 in, taller than 6.125 in or thicker than 0.25 in
- Keep each piece at 3.3 oz or less
- Add the EDDM Retail indicia, top right, above the address block
- Add the address block: "Postal Customer" or "Residential Customer"
- No personal information, handwritten matter or bills on the piece
- Approve the proof and order enough pieces for every route (plus a few spares)
Order and pay
- Choose your drop-off date in the online tool
- Pay online by card, or choose to pay at the Post Office
- Print the facing slips and forms from the order confirmation
Bundle
- Separate the pieces by route
- Make bundles of 50 to 100 pieces, no taller than 6 in
- Fill in a facing slip for each bundle, including the piece count and "1 of X"
- Add any Do Not Deliver addresses to the slip for that route
- Put the slip on top, under the straps or rubber bands
Drop off
- Complete PS Form 3587, including the route information on the back
- Bring the bundles, PS Form 3587, the payment receipt (or a way to pay) and your order paperwork
- Go to the Post Office named in your order summary
- Shipping instead? Send it by Priority Mail to "Postmaster" with a sample piece, PS Form 3587 and the instruction letter, and mark each box "Every Door Direct Mail–Retail" and "Open Immediately"
After
- Keep a copy of your order and a sample piece
- Track responses by route so you know which routes to mail again
Full explanations of each step: How does EDDM work?